Emergency WordPress Malware Removal

Hacked WordPress Website? We Clean It, Then Rebuild It Properly.

A hacked site puts your traffic, reputation and customer data at risk every hour it stays infected. We remove the malware, shut out the attacker and get you back online clean, fast, and hardened against the next attack.

200+ WordPress sites cleaned Custom cleanup tooling Google Partner agency 10+ years experience
● SITE COMPROMISED
Hacked WordPress website cleanup
200+
WordPress sites cleaned this event
10+
Years cleaning & building WordPress
Same day
Emergency response
4.9★
Google rating, 100+ reviews
What we do

Full Malware Removal, Not a Quick Patch

When a WordPress site is compromised, cleaning the visible symptoms is not enough. Attackers leave hidden admin accounts, backdoors and infected core files behind. We deal with all of it, then rebuild from clean sources so the infection cannot simply return.

Deep Malware & Backdoor Removal

We find and remove injected code, dropper files, web shells and disguised malware hiding in plugins, uploads and core directories, not just the obvious symptoms.

Rogue Admin & Database Cleanup

Attackers plant hidden administrator accounts and inject malicious data into your database. We remove rogue users, orphaned permissions and injected records line by line.

Rebuild From Clean Sources

Rather than trusting infected files, we rebuild on fresh WordPress core, clean plugins and a sanitised database. As an established East London web design studio, we rebuild it right.

Salts, Hashes & Credentials Rotated

We rotate security salts, reset password hashes and change database and hosting credentials, so any access the attacker captured is invalidated immediately.

Purpose-Built Cleanup Tooling

We developed our own auditing and cleanup tools to detect compromise and clean at speed, so large jobs and whole fleets are handled far faster than manual, file-by-file work.

Hardening & Ongoing Protection

After cleanup we harden the site, add monitoring and keep WordPress updated through a maintenance plan, so the next disclosed vulnerability is handled before it reaches you.

Why this keeps happening

Large-Scale Exploits Now Hit Every WordPress Site At Once

Some of the most serious WordPress security events are not about how a site was built. They are flaws in WordPress core itself, the software that runs around 40% of the web. When one is disclosed, every site on every host becomes a target within hours, not weeks.

We saw this first-hand during a major 2026 core-exploit event, where automated attacks swept across hosting providers worldwide. Sites without maintenance or monitoring were the ones that fell, and many owners only found out once their site was defaced, blacklisted or serving spam.

  • Core-level flaws affect every host and every developer equally
  • Automated attacks move from disclosure to exploitation in hours
  • Unmaintained and unmonitored sites are the ones that get hit
  • Recovery is far cheaper and faster when caught early
WordPress core exploit attack
A faster, smarter threat

Attackers Are Now Using AI To Exploit Websites Faster Than Ever

The gap between a vulnerability being disclosed and being exploited used to be weeks. With attackers now using AI to scan, probe and weaponise flaws automatically, that window has collapsed to hours. AI lets a single attacker target thousands of sites at once, adapt to defences, and find weaknesses far faster than manual hacking ever could.

That speed is exactly why a set-and-forget WordPress site is no longer safe. The same technology we use to build faster, smarter AI-driven websites is being turned against unprotected sites by attackers. Staying ahead now means active maintenance and monitoring, not an annual check-in.

  • Automated AI scanning finds vulnerable sites within hours of disclosure
  • One attacker can now target thousands of sites simultaneously
  • Exploits adapt automatically to get around basic defences
  • Only active maintenance keeps pace with an automated threat
AI-powered website attacks
What's really at stake

The Real Cost Of A Hacked Website

A compromise is rarely just an inconvenience. The cost of a wiped or breached site reaches well beyond the cleanup itself.

Lost Website, Lost Investment

A wiped or defaced site can undo years of content, design and SEO in an afternoon. Rebuilding from scratch costs far more than maintaining a site properly. See what a site is worth to rebuild on our cost of a website in South Africa guide.

Stolen Credentials & Customer Data

Worse than downtime, an attacker who reaches your database can steal customer details, login credentials and personal information, which then has to be treated as breached and acted on.

POPIA Obligations

Under South Africa's POPIA, if personal information is compromised you may have a legal duty to notify the regulator and affected people. A hack is not only a technical problem, it can become a compliance one, and ignoring it carries real risk.

Lost Trust & Revenue

A Google "this site may be hacked" warning or a blacklisted domain drives customers away and tanks rankings. The longer it stays, the deeper the damage to traffic and reputation.

Emergency Recovery Costs

Cleaning an active, spreading compromise under pressure costs more than preventing it. A maintenance plan is a fraction of the cost of an emergency rebuild.

Prevention Is Cheaper

Ongoing hosting and maintenance keeps the whole stack patched and monitored. Explore our hosting and maintenance packages to keep your site protected.

Built to respond at scale

We Engineered Our Own Tools To Clean Fast And Thoroughly

When a threat hits a whole fleet of sites, cleaning each one by hand is too slow and too easy to get wrong. So we built our own tooling: auditing plugins that detect compromise indicators, patch managers that apply fixes safely, and scripts that clean infected databases and files in a repeatable, verifiable way.

During the 2026 event we ran this tooling across more than 200 WordPress sites this event, many hosted elsewhere, checking every one, hardening them, and cleaning and rebuilding those that were affected. That combination of real experience and purpose-built tools is what lets us move quickly without cutting corners.

  • Automated compromise detection across whole fleets
  • Safe, controlled patching of WordPress core
  • Repeatable database and file cleanup, verified after every job
  • Clean rebuilds rather than risky in-place disinfection
WordPress security audit tool
Our process

How We Recover A Hacked WordPress Site

A clear, methodical process that removes the threat and proves the site is clean before it goes back online.

01

Assess & Contain

We take a full backup as evidence, put the site into a safe state and identify how far the compromise has spread across files and database.

02

Clean & Remove

We strip out malware, backdoors and web shells, remove rogue admin accounts and clean injected code from the database and core files.

03

Rebuild & Secure

We rebuild on clean WordPress core and plugins, rotate salts, hashes and credentials, and import only sanitised data.

04

Verify & Protect

We re-scan to confirm the site is clean, harden it against repeat attacks and set up ongoing updates and monitoring.

Under the hood

The Technical Work Behind A Proper Cleanup

A real recovery goes deeper than deleting a suspicious file. Here is the kind of work a thorough WordPress cleanup involves.

Database Sanitisation

We clean infected databases directly, removing rogue administrator users, orphaned admin permissions, malicious plugin remnants and injected options, then verify the database before it is ever imported.

Core & Login File Cleaning

Attackers hide code in login files, core directories and files disguised as legitimate WordPress components. We clean or replace these from verified clean sources so nothing malicious remains.

Salt & Hash Rotation

We rotate WordPress security salts and reset password hashes so every existing session is invalidated, cutting off any access an attacker may have captured before the cleanup.

Credential Rotation

Database passwords, hosting logins and connected keys are rotated, because anything stored in a compromised site should be treated as known to the attacker.

Uploads & Plugin Vetting

We strip executable code out of media uploads and vet themes and custom code by hand before carrying anything back into the clean build.

Maintenance & Updates

Ongoing update management keeps WordPress core, plugins and themes patched, the single most effective defence against the next disclosed vulnerability.

Who we help

Whether It's Your Site Or Your Client's

We work with business owners in an emergency and with agencies and developers who need a compromise handled properly and fast.

Business & Site Owners

If your website is hacked, defaced, blacklisted by Google or serving content you did not put there, we get you back online quickly and cleanly, and make sure it stays that way. You do not need to understand the technical detail, we handle all of it and keep you informed.

Report a Hacked Site

Agencies & Developers

If you manage client sites and a compromise is beyond your capacity, or you need it resolved faster than doing it in-house, we work as your behind-the-scenes cleanup partner. Clear communication, thorough work, and no drama with your client relationship.

Partner With Us
Client stories

Trusted By Businesses Across South Africa

New Perspective Design | Websites | Marketing | Graphics | Branding IconNew Perspective Design | Websites | Marketing | Graphics | Branding

1 Salisbury Rd, Berea, KuGompo City

4.9 106 reviews

  • Avatar Thabo Makhura ★★★★★ a month ago
    Working with Juan and the team at New Perspective Design has been an outstanding … More experience from start to finish.
    They took the time to understand the vision behind AgriTeb Africa and translated it into a professional, modern, and highly functional website that accurately reflects our business and long-term ambitions.
    Their attention to detail, responsiveness, technical expertise, and willingness to accommodate changes throughout the development process made the entire experience seamless.
    The final result exceeded expectations and has provided AgriTeb Africa with a strong digital foundation as we continue to grow.
    I highly recommend New Perspective Design to any business looking for a professional web development partner.
    — Tebogo Ngoepe, Founder & Managing Director, AgriTeb Africa
  • Avatar Luvo Tembani ★★★★★ 5 months ago
    Excellent service from Juan and the team. They handled the development and deployment … More of our website professionally. The site was delivered smoothly, security measures were implemented and everything was tested before going live.
    I would gladly recommend their services to anyone looking for reliable website development and hosting support.
    Thank you again for the great work.
  • Avatar Shital Naik ★★★★★ 5 months ago
    Needed an urgent logo to be designed. Aimee and team were able to understand the … More requirements only via email and had the logo finalized within 1 business day. Super efficient and reasonably priced.
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    A big thank you to Juan at New Perspective Studio for the great, friendly service. … More He made the whole process super easy for us, and we really appreciated his positive attitude and professionalism. Highly recommended.
  • Avatar Liza-Marie Loubser ★★★★★ 6 months ago
    New Perspective Design is a highly recommended company if you need any assistance … More with websites/marketing. They are professional and offer quick and fast services. Juan and his team designed our school's website "Wysneusie kleuterskool" which we are very proud of. They are very thorough and helpfull with step by step instructions of what is needed from the client.
  • Avatar claudine hauke ★★★★★ 7 months ago
    I work since 8 years with New Perspective Design. Their Design and service is always … More excellent. Thank you.
  • Avatar Moloko Semenya ★★★★★ 8 months ago
    I reached out to NPD looking for a clean, professional and grounding website. I was … More extremely overwhelmed due to the Vision I had, and the amount of work we needed to put into the Website.
    Juan is exceptional and gifted at what he does! He listens, advises, recommends, and he has a great attention to detail!
    He went over and above to deliver an absolute beautiful Website !!! And his sense of humor is EVERYTHING! We are looking forward to a long working relationship with NPD and I would definitely recommend him for Website designs.
    Everything works. Paystack, Bookings, and and the Website flows seamlessly.
    Working with you has been a breath of fresh air, Juan and thank you for your patience.
    I will never thank you enough. 😊🙌🏾🎉
    The Aura & Growth Learning Hub Website is Officially Live!
  • Avatar Nusreen Vawda ★★★★★ 8 months ago
    Outstanding professionalism and exceptional technical skill. He delivered exactly … More what I envisioned with precision and clarity. Highly recommended
  • Avatar Joseph Joseph ★★★★★ 11 months ago
    I had the pleasure of working with Aimee at New Perspective Design, and I am extremely … More impressed with the service I received. She designed my flyers and business cards with a professional and modern look that perfectly matched my business needs. Aimee was attentive, creative, and efficient throughout the process, and she ensured that I was completely satisfied with the final designs. I highly recommend New Perspective to anyone looking for quality design services and excellent customer support.
  • Avatar andrew maraidza ★★★★★ 11 months ago
    I had the pleasure of working with Aimee at New Perspective Design, and I am extremely … More impressed with the service I received. She designed my flyers and business cards with a professional and modern look that perfectly matched my business needs. Aimee was attentive, creative, and efficient throughout the process, and she ensured that I was completely satisfied with the final designs. I highly recommend New Perspective to anyone looking for quality design services and excellent customer support.
  • Avatar Laila Kramer - Hamman ★★★★★ a year ago
    If you ever need a developer who won’t fire you for creating scope creep… speak to … More Juan from New Perspective Studio.Juan’s been helping me build my coaching website, integrate Paystack payments, connect calendars, and set up Google Ads — all while I keep changing my mind, asking for “just one more thing”, and missing my own deadlines.He keeps on showing up with patience, professionalism and a very dry sense of humour that I’ve come to appreciate almost as much as his technical skill.If you’re looking for someone who can handle the full stack and your executive functioning chaos — Juan’s your guy. Grateful for the partnership and very happy to recommend him.Cannot sing his praises enough!
  • Avatar Emile Vermaas ★★★★★ a year ago
    100% impressed with their work! The team delivered a sleek, professional website … More and went above and beyond to help with every detail. Their eagerness to make everything perfect was top-notch.
  • Avatar Tristan Cockerill ★★★★★ a year ago
    I would most definitely recommend them. They are such an amazing company. If I had … More to put it in any way I would say it way less for way more. They are so fairly priced and you get so much!!! Definitely do business with them. Did our vertical graphics website.
  • Avatar Jonanda Opperman ★★★★★ a year ago
    Aimee Behrens was extremely helpful throughout the entire design process. She understood … More my requirements and the product that was delivered was beyond my expectation. I am extremely thankful and very happy with the designs. Thank you to Aimee and the NPD team for your professional service.
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    Aimee from New Perspective Design helped us with our Company Logo design and company … More stationary on more than one occasion.The designs were always exactly what we wanted! Great Service.
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    If I could, I would give 6 stars.Great final product service, and great customer … More care. Going the extra mile to meet and exceed our desires and request with the website design. Highly and gladly recommend New Perspective Design, and a special gratitude to Juan and Aimee.
  • Avatar Jacques ★★★★★ a year ago
    Juan built the daisa.co.za website for me. From the start he was very professional … More and open. he kept to the time line he gave me and I never had to doubt his ability to do what I expected. After the website was built, I required minor changes and I got more than what I expected. I will recommend New Perspective Design any time to any Company that needs a website. My site is now running for four years now and I never had an issue that caused my site to broke down.Thank you Juan for grate service and especially after sales service.
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    We recently had the pleasure of working with New Perspective Design for several design … More projects, and we cannot speak highly enough of their professionalism and work ethic. From start to finish, their team demonstrated an impressive commitment to excellence, consistently delivering beyond our expectations. The end product was not only professional but also surpassed what we had envisioned. Their attention to detail and creativity truly set them apart.If you are in need of design work or a website, we wholeheartedly recommend New Perspective Design. Their dedication to quality and customer satisfaction ensures that you will receive exceptional service and a final product that stands out.
  • Avatar Maxine Romer ★★★★★ a year ago
    I recently had a website created by New Perspective, and I’m really impressed with … More their one-on-one consultation process. They took the time to sit down with me, really listen to what I wanted, and ensured the final design reflected my vision perfectly. Throughout the project, they maintained excellent communication, keeping me informed and engaged in each step of the process. I highly recommend New Perspective for anyone looking for a personalized, attentive approach to web design!

FAQ

Hacked WordPress Cleanup Questions

How quickly can you start on a hacked site?
We treat active compromises as emergencies and offer same-day response. The sooner we start, the less damage is done to your traffic, reputation and search rankings, so contact us as soon as you suspect a problem.
How do I know if my WordPress site is actually hacked?
Common signs include unexpected admin users, Google showing a "this site may be hacked" warning, spam pages or redirects, your host suspending the account, or the site being blacklisted. If you are unsure, we can run a check and tell you where you stand.
Will I lose my content or my site design?
In almost all cases, no. We rebuild on clean WordPress core and plugins while preserving your pages, content and design, importing only sanitised data. Where custom code exists, we vet it by hand before carrying it back.
Why rebuild instead of just deleting the malware?
Modern attacks leave multiple backdoors and hidden accounts. Deleting the obvious malware often leaves a way back in, and the site reinfects. Rebuilding from clean sources and importing only sanitised data removes that risk properly.
Can you stop it from happening again?
We harden the site, rotate all credentials and add monitoring after cleanup. The most effective long-term protection is a maintenance plan that keeps WordPress core, plugins and themes patched, so newly disclosed vulnerabilities are handled before attackers can use them.
What does a cleanup cost?
Every compromise is different in scale, so we quote per site after a quick assessment. Contact us with your situation and we will give you a clear, custom quote, no obligation.
Do you help agencies as a white-label partner?
Yes. We regularly work behind the scenes for agencies and developers who need a compromise cleaned properly and fast. We handle the technical recovery while you keep the client relationship.

Your Site Is Losing Trust Every Hour It Stays Infected

Get a clean, secure WordPress site back, and keep it that way. Talk to us now for a fast assessment and a custom quote.

Get help now

Request A Free Cleanup Quote

Tell us what is happening with your site. We will respond quickly with next steps and a custom quote.

  • Call the team +27 78 384 6804
  • East London & Gauteng Serving clients nationwide across South Africa
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