Online Business and digital marketing

Our Website Design Process | Website design process steps | New Perspective Design

Our Website Design and Development Process | New Perspective Design

Our Website Design Process

Website design process steps


Web design process
Web design process


You might be wondering what it takes to create a website, as a student, another web design agency, freelancer or a business man looking to get online. We have outlined the basic steps we take here at New Perspective Design that are integral to speedy and effective website design and maintenance for our clients. Our step by step web design processes of you will. On one hand, a lot of digital agencies tend to just focus on how "pretty" a design is. Which, in our opinion, is sort of the opposite of what they should actually be doing?

Yes - part of your web design process should help revamp your client's current site, but more importantly, it should be able to solve their business goals as well. Your client's target audience should be able to easily absorb the content on your client's website, and the aesthetics and content should also be able to pull their audience in. Pretty websites are not everything

Our 8 Step Website Design Process For 2020

Without further ado, let’s go over our 8 step website design process for 2019.

  1. Identifying Design Goals

This is arguably the most important step when it comes to any web design process. During this first stage, the agency needs to determine the client's website end goal(s). Often times, there could be more than one goal. It's imperative to ask the client exactly what they expect out of their website in terms of functionality, aesthetics - but also, what they expect in terms of a return of investment that their new web design will give them. This could mean taking into account things like user experience and the marketing channels they will promote their website on, getting a pretty website online is one thing, making it work it get traffic and sell and another.

In fact once we have a contractual agreement our first step determine your business goals much of which would have been outlined in the brief:

The type of questions we would ask you are along the lines of the following:

  • Who is this new website targeting?
  • What does their audience expect to do or find?
  • Is the main goal of this website to inform, sell, or simply amuse?
  • What websites does the client like, in terms of aesthetics and functionality wherein you can draw inspiration from?
  • What does the client not like in a website? What do they find annoying or cumbersome?
  • How do they expect to achieve their goals?
  • Who are your biggest industry competitors online.

This is essentially what you expect your website to do for your business and your clients. Once we have worked through this we do two things to kick of the web design process : keyword research with tools like Google keywords planner and also looking at competitor websites to see where they fall short in design and marketing, it’s always our goal to set a new industry in a standard when designing a website or revamping one..

We have often found that just talking with a client and exposing them to somewhat to how the online world works allows them to make use of their industry knowledge in combination with ours to make for a really effective website. We insure both parties understand and identify goals early upfront, which greatly smooth ens out the process of the web design project.

  1. Sketching Out Website Scope Definition

Next we would create what’s called a project scope. In a nutshell, project scope identifies exactly what tasks you will be completing for the client in terms of development, design and marketing. For example:

  • Mobile-friendly web design
  • Responsive web development
  • Shopping cart functionality
  • Social media integrations
  • Geo locations
  • Live chat functionalities
  • Re-marketing tags and content management plans

This clearly defined scope helps maintain the project guidelines yourself and us clear expectations of what you both we can expect to accomplish working together.

One thing that can (and often does) happen is something called, "scope creep". Clients can and will have some amazing ideas of how to improve their website. However, it's imperative that if the client wants something (for example, adding membership functionality) added to their website, you must communicate with them that what they want is not within the original project scope. If you do not do that, a couple things may happen:

  • Project delays
  • You will end up putting in more hours, essentially working for free
  • Mis-managed client expectations

Make sure that your project scope is clearly defined at the beginning of any project, as part of your main contract and there shouldn't be any issues moving forward with your client.

  1. Produce The Sitemap And Wire-frame

A clearly defined web design site architecture and wire-frame will is set out to establish user flow throughout the different pages of your website and streamline your sales process. Think of a web design sitemap as a blueprint for your website, and the web design wire-frame to be a guide of how your web design will actually look. The wire-frame won't contain any finalised design elements until we complete content gathering, it will simply act as a guide for how your web design will ultimately look.

  1. Designing The Website

This is where the fun part begins. Whenever we design a website for our clients, we go right back to the drawing board - drawing from the steps above in our process.

Before a single pixel is created, we extract the answers from our client meetings above. We essentially translate their business goals, into their new web design. Apart from this, the client's new web design will be shaped by using existing branding elements such as colour choices, logo designs and graphic design elements.

An integral part of website design is to get quality information to be added as content on your website this has to fall inline with the fore mentioned keyword research and website goals. New perspective Design has streamlined this process with Google’s own Google drive platform. We have a integrated system with Google drive the allows clients to see the websites wire frame and upload image and text as they please. Our web developers have instant access to this material and would draw the website content from Google drive, it also insures that information is correctly structured from the get go.

Choosing strong imagery that engages and pulls the client's target audience in is also extremely important. Content, which is also a major foundation of converting users on any website, is taken into account during this stage as well.

Once the design is complete on our end, we send it over to the client for review.

To recap:

  • Images are important
  • Content to pull an audience in, is equally as important
  • Branding (colour scheme, logo, etc) needs to be included. Offline and online brand consistency is key.
  • Accomplishing business goals through the design is imperative

Tools to design a website:

  • Sketch
  • Adobe Photoshop
  • Adobe Illustrator
  1. Developing The Website

Once the web design has been completed and approved by the client, it's time to hop into actually developing out the website. We make sure that it's semantically built and is mobile, tablet, laptop and desktop-friendly.

At Infused, we don't use pre-made templates that you can buy for R500 on a website, slap a logo on, on call it day. What we do instead, is custom build your entire website from the ground up.

There are a few advantages in doing so:

  • Custom look - your website doesn't look like a million others out there that have used templates
  • Lightning fast - since everything is semantically and properly built, this ensures very fast page load times
  • Great for SEO - your web pages will be much better optimised for Google
  • Easy to maintain - after launch, there will inevitably be changes done to the website. Developers love clean code to navigate through, which is another big advantage here.

Tools for developing a website:

  • Sublime Text
  • Atom
  • Visual Studio Code
  • Brackets
  1. Testing and draft phase

Once the website is built out we deploy it on a test server as a its live server is often different from a local server, we go rigorously go through your website to make sure there are no broken links, no spelling errors, and the presentation on all responsive devices is consistent and looks (and feels) professional and consistent.

The url of the test server is provided to the client so that they may share and review the website, we do allow for revisions that fall into the initial scope and if they are out of scope we can often add a fee for the extra work.

We also make sure that are meta descriptions and metal titles on a client's website. This is very important for search engine optimisation (SEO), which leads us into the next phase.

  1. Launch!

Now is everyone's favourite phase - the launch!

This is the phase where we take your old site offline, and place your new website in it's place. The effect is generally immediate - there could be some 24-48 hour downtime, but this really depends on the situation.

After the website is launched, we have a general checklist we go through. This contains the following (and more);

  • Thorough run through of the website, making sure all links work correctly
  • Testing once more on desktop, tablet, laptop and mobile to ensure consistency
  • Set up Google Analytics (if it's not already setup)
  • Set up Google Search Console to monitor traffic (if it's not already setup)


  1. Optimise For Search Engines

  • Typically, having a great website is only half the battle. If people aren't aware of it, then what's the point?
  • This is where search engine optimization comes in. We make sure the keywords that a client's audience is searching for are located within certain pages on the site*. This means that when people do a Google search for that term, your website will come up.
  • There's a lot more that goes into SEO, and having to rank high in Google for certain keyword terms - however, we do make sure that all of any client's web pages are properly optimised for Google's indexing.
  • *This is available to clients whom have contractual monthly agreements with us, we offer this in our web design packages and its an amazing feature. Your business would never have to hire a web designer and the long our agency works with your business website and digital marketing the better we get to know you industry the smother the workflow becomes. We have been in business with some of our clients for over four years and it feels like we are part of their team.


  1. Ongoing SEO and Website maintenance

New Perspective Design is unique in that our main goal is not to sell as many websites as possible in fact we would sell less in order to work with clients whom are investing in website growth and business growth.

Our expertise in digital marketing has seen many small business become dominant on googles search engine or social media.

Seo of course is ongoing and so it social media marketing and also google loves evergreen content meaning you also need to constantly publish fresh content. Many business owners don’t have the technical know how to look if web hosting servers are optimal, websites are updated and to publish new content and this is what we offer since all these things go hand in hand with seo.

We also offer monthly reports from google analytics showing increase in clicks impression and conversion on your website meaning that you are growing and getting a good return on your investment.





Concluding our web design process post for 2020

As you can see, there are many steps in order to launch a successful website. It's time consuming, but absolutely imperative (and worth it!) in order to ensure that your online presence becomes a success.


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